Good To Know: frequently asked questions


What does the price include?

Rate includes breakfast served at the hotel's Poolfront restaurant and all applicable taxes. Half Board supplements can be booked after the room selection (At Reservation Extras & Stay Enhancements section) 

Are your hotel rates per room or per person?

The rate charge are per room 

What are the standard check-in and check-out times of the hotel?

The standard check-in time is 15:00 hrs and check-out is at 11:00 hrs.

Is there a safety deposit box available at the hotel?

There is a safety deposit box in every guest room - free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Is a doctor available at the hotel?

We have a doctor on call 24 hours

Airports around Ioannina

The closest airports to Ioannina are located at :Ioannina (IOA) 8 km - Aktion (PVK) 50.9 km

 and at Corfu International Airport, Ioannis Kapodistrias (CFU)

Transfers From Aktion - Ioannina - Corfu - Igoumenitsa To Hotel

Contact Us using the e mail link below http://www.epiruspalace.gr/contact-us_4664.htm
 
We will contact you through email with detailed information.

Can I make a reservation without a credit card?

Contact Us using the e mail link below http://www.epiruspalace.gr/contact-us_4664.htm
We will contact you through email with detailed information on your reservation, the price for your stay and the amount of money you have to pay in advance as a gaurantee prepay. This amount must be paid through Bank Account
As soon as we receive the deposit, we will contact you with confirmation.

Where can I find the hotel’s telephone number and/or email address?

Epirus Palace Hotel Ioannina
Tel: 0030 - 26510 - 93555
E mail: info@epiruspalace.gr

Can I cancel or change my reservation ?

How to cancel
You can use the link in the confirmation email to cancel your booking

Directions - Where can I find the address of the hotel?

Epirus Palace Hotel is only an hour away from the airport of Aktion, 5 minutes from the city of Ioannina and 64 km from the international port of Igoumenitsa, where one can visit the charming islands of Paxi, Antipaxi and Corfu by ferryboat. It is also 70 kilometers away from Sivota and 2 ½ hours from Thessaloniki via the Egnatia Express Highway.

Exclusive benefits for our guests!

Free Wi-Fi Internet in room & public areas
Free Sun Beds and Umbrellas available by the Swimming Pool  

Gym Facilities

Free of Charge                                              

Do you have a pet policy?

Pets are allowed on request. No extra charges.

Best Rate Guarantee

By booking online directly on our official booking engine, you are sure to get the best price. You get the best rates as there is no middleman!

We guarantee that booking directly with Epirus Palace Hotel and Suites you are getting the lowest possible price for your stay. In case you find your room online at a lower price, we’ll match it if you contact us within 48 hours of placing your reservation.​

Booking is safe. When you book with us your details are protected by a secure connection.

Your privacy is protected. Your details will only be used to guarantee your booking.

Lost and Found

In cases of loss of items that have not been declared at the reception, the hotel management and staff bear no responsibility. Lost items, which have not been searched for, become statute-barred after six (6) months.